Assurance of Service

   
 

OUR ASSURANCE OF SERVICE

In 1980, Dallco Marketing, Inc., d/b/a/ ADCO Industries, began as a manufacturers rep company and over the next five years emerged as a manufacturing and printing company known for developing innovative and quality products. For over 20 years, our flexographic printing division has built a reputation for providing superior printing and customer service. We use the latest in printing technology and proprietary techniques to achieve high quality four-color process on many substrates including plastic. Our reputation is based on our production capabilities, quality and quick turnaround.

We serve a customer base of over 4,000 businesses across the country that includes major retailers in various market segments ranging from department stores, discount and clothing chains to home improvement and convenience chains. Since our inception, our mission has been to continually exceed our customer's increasing expectations and to supply products that increase our customer's profitability.

We believe our method of doing business is what separates us from the competition. In large companies an order is processed through a number of different individuals and departments. We don’t believe in this process. Your knowledgeable account manager is the one who knows exactly what you want and therefore is in control of every aspect of your order. Your account manager is responsible for pre-press, production and shipping. Your account manager also provides capable and efficient after-sales service to attend to your unexpected needs. All of our printing services are backed by ADCO’s quality assurance and dedication to customer satisfaction.

In addition, we offer electronic data interface (EDI) capabilities using Sterling Commerce Gentran Director 5.3.01to ensure the accuracy of Purchase Orders, Invoices, Functional Acknowledgements, Text Messages, and Address Lists.